About Maverick
Two decades. Same mission.
Maverick Endeavors has been quietly protecting Nashville businesses since 2003. Twenty-three years of pagers and dawn callouts. Twenty-three years of patching servers before anyone notices the problem. Twenty-three years of being the people who pick up the phone when everyone else has gone home.
Key Metrics
- 20+ Years in Operation
- 3,612 Endpoints Managed
- 99.98% Uptime SLA Hit
- 8min Avg Ticket Pickup
Behind the work
700+ Certifications across the team.
Microsoft, Cisco, CompTIA, ISC², CMMC, ITIL, AWS — the credentials behind 23+ years of running the watch. Continuing education isn't a slogan; it's a quarterly operational line item.
AI-Ready Practice
Microsoft Copilot. Azure AI. Real Deployments.
Microsoft 365 Copilot readiness, Copilot Studio agents, AI governance, prompt engineering, and the security guardrails that keep AI from leaking your data. The next decade runs on this — we're already running it.
What We Stand On
Three pillars. One mission.
Everything we do — every install, every ticket, every quarterly review — gets measured against these.
/ PILLAR · 01
Run The Watch
24/7/365 means 24/7/365. We don't farm the night shift to a call center. When something happens at 2 AM, a real engineer with documentation about your environment picks up. That's the watch. That's the whole job.
/ PILLAR · 02
Talk Straight
Scope in writing. Flat monthly fee. No surprise out-of-scope invoices. When something is your fault, we say so. When something is our fault, we say so faster. Twenty-three years of long-term relationships were built on this, not on closing-rate tactics.
/ PILLAR · 03
Own The Stack
Managed IT and cybersecurity and physical security and networking and phones under one roof. No "trusted partner" hand-offs. No finger-pointing between vendors. If it has a power cord and an IP address, we own it end to end.
The Long Story
Twenty-three years, condensed.
2003
Founded in Nashville. Maverick Endeavors opens with a focus on small-business IT support — when "managed services" was still mostly break-fix and the term "MSP" was just gaining traction.2008-2010
Joined the Microsoft Partner Network (MPN 3318934). Began deploying Windows Server, Exchange, and the early SBS stack for SMB clients across Middle Tennessee.2012-2015
Led dozens of clients off on-premise Exchange to Microsoft 365 (then Office 365). Began offering Azure deployments and hybrid AD environments. Added cybersecurity service line.2017-2019
Expanded into IP-based security camera systems and access control — making Maverick one of the few MSPs in the region that handles both cyber and physical security under one roof. Security AllStar partnership formalized for licensed low-voltage installation.2020-2022
Deployed VPN, Teams, and remote management for hundreds of users in weeks. Tripled NOC capacity. Added 24/7 SOC and EDR (SentinelOne) to the stack as ransomware became existential for SMB.2023-2025
Formal compliance practice (HIPAA, PCI-DSS, CMMC, SOC 2). vCISO services. AI-assisted threat detection. Nationwide service for distributed clients.2026 · Now
Twenty-three years in. Same family-business feel, modern stack. Microsoft Partner, Google Workspace certified, Sangoma authorized, Alarm.com dealer. Crushing it for clients across Tennessee and beyond.
How We Operate
Six values. Operating standards.
Veteran-Spirit Service
We treat client environments like our own. Show up early. Stay late. Own the outcome. The work matters more than the hours.
Phones Get Answered
Live engineer pickup. No queue. No "press 1 for support." 8-minute average pickup time, measured across every ticket.
Scope In Writing
Flat monthly fee. Inclusion list spelled out. No surprise invoices. If you have to ask "is this covered?" — the agreement failed.
Compliance As A Habit
HIPAA, PCI, CMMC, SOC 2 — we document controls year-round, not the week before the audit. Your auditor gets a clean package.
Nashville Local, Nationally Capable
HQ in Nashville. Real on-site engineers serving all of Tennessee — with deepest concentration in Middle TN. Trusted field partners and remote tooling for distributed clients nationwide.
Plain Language
If you can't understand what we're proposing, that's our fault, not yours. We translate between server-room and boardroom both ways.
Ready When You Are
Let's see if we're a fit.
The free assessment takes 20 minutes to fill out. After that, you get a real answer from a real engineer — no high-pressure sales motion.